Industry Insights

Healthcare for Small Businesses: Understanding the Jargon

January 4, 2023
5 min. read

One of the most important things you can do as a small business owner is protect your team by offering the right benefits at the right price. Unfortunately, this can be tricky with so many confusing insurance terms out there like ERISA, COBRA, and HIPAA that are easily misinterpreted. 

Health Insurance and You

Here are some tips on how to understand what these terms mean, whether you’re an employer or an employee.

You may be wondering if you need to provide health insurance for your team members. The answer is maybe. If you have 50 or more full-time equivalent employees, you are required to provide health insurance under the Affordable Care Act. If you have less than 50 full-time employees there are options that don’t cost you a dime but still allow you to provide your team access to the healthcare benefits that matter most. 

Health Insurance Terms

If you're a small business owner, there's a lot of terminology to know when it comes to health insurance. For example, you may have heard of HIPAA and ERISA

Here's a quick rundown of what these terms mean for your business: 

HIPAA (Health Insurance Portability and Accountability Act) is the law that gives people the right to keep their medical coverage from job to job, including when they retire or if they are out of work due to injury or illness. 

ERISA (Employee Retirement Income Security Act) is designed to provide retirement security for workers who can no longer work because of age or disability.

What is Dental Insurance?

Dental insurance is a type of health insurance that helps cover the cost of dental care. It's important to have dental insurance because it can help you pay for preventive care, like cleanings and checkups, and also for more costly procedures  like fillings, crowns, and root canals. Dental insurance is offered by employers, but you can also purchase it on your own. Each insurance plan has certain providers (dentists) in its network. In order to see one of these dentists, you will need to go through the plan before making an appointment. 

What is Vision Insurance? 

Vision insurance is a type of health insurance that covers eye health, allowing you to receive care for routine eye exams, contact lens fittings, and eyeglasses. Some coverage may include discounts for LASIK and other corrective surgeries. Similar to dental insurance, many employers offer vision insurance, although you can also purchase it on your own. Be sure to explore each vision insurance plan to see what providers are in the network and what coverage is offered. You’ll want to choose a plan that fits your vision needs. 

What is Life Insurance?

Life insurance is an insurance term that refers to the coverage that pays out a death benefit to your beneficiaries in the event of your passing. It's an important part of financial planning, especially for small business owners, as it can help ensure that your loved ones are taken care of financially if something happens to you. There are many different types of life insurance policies, so it's important to understand what they cover and which one best suits your needs.

What is Hospital Indemnity coverage? 

Hospital Indemnity insurance is a type of medical coverage that pays benefits if you are hospitalized. Regardless of your existing medical coverage, these benefits are paid to help cover costs that your primary insurance may not pay. Some examples of coverage may include fixed benefits for admission to the hospital, fixed benefits for each overnight stay, or a fixed benefit for a stay in intensive care. While you can purchase Hospital Indemnity on your own, many employers offer it as an addition to their health insurance plans. Each Hospital Indemnity plan is different, so it’s important to review your options.

How Does Short-Term Disability Work?

Short-term Disability insurance is a type of insurance that provides income replacement for a limited period of time if you are unable to work due to a covered accident or illness. The benefit period is typically 26 weeks, but can vary depending on the policy. To be eligible for benefits, you must be disabled and unable to perform the essential duties of your job. In most cases, you will need to provide medical documentation from a licensed physician to prove your disability. Short-term Disability insurance is usually offered by employers, but again can be purchased separately. 

What is Accident coverage?

Accidental insurance is a type of coverage that pays cash benefits if you sustain an unexpected accident or unexpected death. Accident insurance is usually offered to employees as an add-on to health insurance, although employees can purchase it on their own. Qualifying accidents allow you to receive cash to cover out-of-pocket expenses that your health insurance may not cover. While each Accident plan is different, many will have options to choose from that meet your personal needs. 

Understanding How to Talk to Employees.

When you're a small business owner, you wear a lot of hats. One of those hats is Benefits Administrator, and while that role comes with a lot of responsibility, it doesn't have to be complicated. 

Here are 3 tips for talking to your employees about insurance: 

1) Know the lingo. It's easy to get lost in all the words and jargon related to healthcare and life insurance; fortunately, there are definitions available online that can help guide you through what they mean when referencing terms such as deductibles, co-payments, coinsurance and more. 

2) Use charts and graphs. You don't need to make employees feel like they're sitting in an algebra class. Take the time to break down different aspects of healthcare or life insurance so people can see them visually--you'll have their attention much longer than if you just read off a list of things they should do or know. 

3) Be patient. No one likes to talk about insurance, that includes your employees. It will take time for people to understand these terms. Start by giving them basic explanations and over time, as they become comfortable with the idea of taking control of their own healthcare decisions, gradually add additional detail. Employees may still ask questions as this process unfolds but that means you're doing something right!

Offering Meridio Benefits gives you access to expert Benefits Guides at your fingertips that can help your employees learn more about your insurance offerings without any work from you. Click the button below to download our overview document and see if Meridio health benefits are right for your team.

latest posts

You may also like

Everyday Health
May 16, 2025
4 min. read

Spotting Burnout: How to Keep Your Team Energized and Mental Health a Priority

Everyday Health

While it might sound like just another trendy term, it’s a serious issue that can impact your team’s well-being and productivity.

What is Burnout?


Burnout is a state of emotional, physical, and mental exhaustion caused by prolonged stress. It can sneak up on anyone, especially in unstable environments with toxic work culture. According to Forbes, 80% of Americans say they feel stressed at work. If you’ve noticed your employees losing their spark, they might be experiencing burnout. Recognizing burnout early is key to keeping your team on track. Here are some common signs:

Low Energy Levels 


An increased drop in enthusiasm or detachment from work and colleagues. If a team member who is usually full of energy is suddenly dragging through the day, that could be a red flag.

Productivity Slumps


Missing deadlines, reduced quality of work, or lack of focus are all classic signs that a team member may be struggling with burnout.

Physical Symptoms


Headaches, stomach issues, or frequent illnesses can be more obvious signs of underlying stress. WellRight also notes that symptoms like panic attacks, chest pains, an increased heart rate and changes in appetite, leading to weight loss or gain can also be a common sign of employee burnout.

Social Withdrawal


When an employee starts withdrawing from social interactions or avoiding meetings and team activities, it’s time to check in.

Concerned about your team’s well-being? Learn how Meridio’s health insurance plans offer comprehensive mental health coverage.


Keeping Your Team Engaged to Avoid Burnout

A research conducted by Monster in April 2024 found that 78% of workers don’t think their employer is doing enough to address their mental wellness at work. The key to preventing burnout is balance, with an overall goal of creating an environment where your team can thrive. Here’s how:

Encourage Breaks: It’s not just about the lunch hour. Regular breaks throughout the day are necessary to maintain focus and energy.

Promote Flexibility: Offering flexible work hours or locations can help employees manage stress.

Recognize Achievements: Acknowledge and reward your team’s hard work. A little appreciation goes a long way in boosting morale.

Maintain Open Communication: Make sure your team knows they can talk about their workload and mental health without fear of repercussions.

Provide Mental Health Resources: Ensure your team knows about any mental health support your company provides, from counseling services to stress management workshops.

Leverage Health Insurance Coverage: Highlight the mental health services covered by your company’s health insurance plan. Comprehensive coverage that includes therapy, counseling, and other mental health resources can be a crucial support system for your employees.

Looking to support your team’s mental health? Explore our Guide to Preventing Employee Burnout

How Meridio Can Help

While Mental Health Month is a great reminder, mental health shouldn’t be a once-a-year conversation. Recognizing the signs of burnout and taking proactive steps can keep your team motivated and productive year-round.


At Meridio, we offer healthcare plans that prioritize mental health coverage. Our Value Medical plans include access to therapy and psychiatry anytime, anywhere through Recuro Health. Contact us today to find out how to get started with Meridio.

Business Resources
May 2, 2025
5 min. read

A Practical Checklist for Business Owners: Renewing Employer-Paid Health Benefits

Business Resources

As a thriving business with a growing workforce, the complexities of health insurance and employee benefits shouldn't be your full-time headache. We understand that knowing the wellbeing of your workforce lies in your hands can feel daunting, but we're here to help.

The renewal period for these benefits is a crucial time to reassess, evaluate, and make decisions about your coverage offering that will not only impact your bottom line but also the long-term wellbeing of your team.

Here is a comprehensive checklist to guide you through the renewal process smoothly and effectively:

1. Review Current Coverage and Employee Satisfaction

Before jumping into new plans or options, take a moment to assess your current benefits package:

Are your employees satisfied with their health coverage? Consider conducting anonymous surveys to gather feedback on what they value most about their existing plans.

Examine aspects such as the network of providers, out-of-pocket costs, and additional benefits like dental or vision coverage. Understanding your team's needs is essential for making informed decisions during your renewal.

2. Evaluate Your Team's Claims Experience

Ask your broker or health benefits carrier to provide a claims history from the past year. Analyze the types of services your employees are utilizing most and assess the costs associated with those claims. This will help you identify trends and potential areas for improvement in finding affordable health coverage.

A thorough review of the services used by your team can empower your decisions and help you negotiate better terms with your insurance carriers. This also allows the opportunity to add supplemental coverages and wellness programs if needed, based on the claims history for your team.

3. Set a Budget for Benefits

Determine what you can realistically afford in terms of renewal costs. Account for premium increases, but set a clear budget and cap on your spend. If you elect for employee contribution, be sure you understand what that covers and how it affects your employees.

Consider how changes in premiums will affect your overall financial expenses. While providing valuable benefits is important, balancing costs with business sustainability ensures long-term success.

4. Compare Plans and Providers

Once you have your budget, start comparing different plans and see how they stack up against what you're currently offering. Look beyond just the premium costs; evaluate the coverage, network access, co-pays, deductibles, and out-of-network options.

Partnering with a knowledgeable managed service provider like Meridio can save you time and ensure you explore all possibilities without the headache and complexity of navigating the market. They can help you find the best health benefits for your company.

5. Consider Employee Wellness Programs

Incorporating wellness programs can effectively enhance employee participation in your benefits program while reducing long-term healthcare costs. Consider options that promote physical and mental well-being, such as fitness reimbursements, stress management workshops, or telehealth services.

These initiatives not only attract new talent but help retain current employees by fostering a supportive work environment where employee wellness is a priority. Research shows that when considering a new position, prospective employees often choose affordable health benefits over better pay.

6. Regulatory Compliance Check

Health benefits are heavily regulated, with changes in the market occurring yearly. Ensuring that your plans comply with the latest Affordable Care Act (ACA) regulations will help you avoid hefty penalties. Another way to ensure your business is compliant is by partnering with a managed service provider such as Meridio. They simplify the benefits process and take care of everything from administration and set-up to enrollment and ongoing service.

Staying informed about changes in healthcare laws protects your business from potential penalties and legal issues. Consider consulting with a compliance expert to navigate complex areas if you don’t have a reliable broker or health partner.

7. Communicate Clearly with Your Team

Before the renewal process begins, effectively communicate with your employees about all expected plan changes and create a space for everyone to ask questions and review the new options. Hold an informal meeting and send out digital updates with enrollment reminders to ensure everyone is on the same page.

Giving your employees time to discuss health coverage options with their household and family allows everyone a fair chance to waive or elect benefit coverage. Provide materials that outline the new benefits, highlighting any modifications, costs, and important deadlines. This transparency fosters trust and helps your employees feel valued.

8. Review and Adjust Regularly

Health benefits should not be a once-a-year consideration. Make it a habit to periodically review your offerings throughout the year. Economic conditions, employee demographics, and market trends can shift, so staying adaptive is crucial. Speak with experts who can walk you through a cost comparison and answer questions to help guide your healthcare decisions. At Meridio, their experts help you understand your current costs versus average marketplace options to see where you could save or spend differently.

Regular check-ins with your existing health benefits carrier or broker can help you make more timely adjustments. Keep them on a first-name basis and rely on them to be your guide in the benefits space, being transparent with your business needs and expectations will go a long way.

9. Seek Feedback Post-Renewal

After you've completed your health benefits renewal, solicit feedback from your employees about the new plans and the enrollment process. Understanding how these changes affect your team's daily lives and productivity is critical for future decisions.

Use this insight to improve the benefits package during the next renewal cycle. Keeping an open line of communication with your team as the year progresses will allow you to have a clear picture of the wellness culture within your organization.

Setting Your Team Up for Success

Renewing employer-paid health benefits is a significant opportunity to enhance your team's welfare and safeguard your business's financial bottom line. By following this checklist and staying empathetic to your employees' needs, you can create a low-cost benefits package that not only meets compliance requirements but also builds a strong, loyal workforce.

Your team's well-being is an investment that pays dividends for your organization's success! Download our free 'Benefits Renewal Red Flags' checklist below to be sure you're on top of the best health insurance options for your team.

Business Resources
April 18, 2025
2 min. read

Finding the Right Health Benefits, What Business Leaders Need to Know

Business Resources

As a business owner, your team’s well-being directly impacts the success of your business. Providing quality health benefits is more than just an added perk; it’s an investment in your workforce’s happiness, health, and productivity. But with so many options on the table, shopping for health insurance can feel overwhelming.

In this guide we will walk you through 10 questions you should ask when shopping for health benefits to ensure the coverage is a good fit for your team. By addressing these key considerations, you can make informed decisions that benefit your workforce and your business in the long run. 

10 Key Questions to Ask when Shopping for Employee Health Benefits

1. What Health Insurance Plans Are Available?

Start by exploring the range of health plans on the market. Look for coverage options that include medical, dental, vision, and mental health services. Assess whether the plans align with your team’s unique needs. If you’re unsure, ask your employees for input—a quick survey can provide valuable insights into their priorities.

2. How Much Will It Cost?

Understanding costs is crucial. Analyze the premium contributions, deductibles, co-pays, and out-of-pocket expenses for each plan. Strive to find a balance between affordability for your business and value for your employees. Clear communication about cost-sharing arrangements will also help set expectations for your team. Don’t just read the benefits summary, get on the phone with your recommended health insurance expert. They will be able to guide you to coverage best fit for your team.. 

3. Are Flexible Plan Options Available?

Not all employees have the same needs. Some may require family coverage, while others prefer individual plans. Offering flexibility can significantly improve employee satisfaction and participation rates. Look for providers that allow you to customize options based on the diverse requirements of your workforce. Doing so can mean the difference between employees enrolling or waiving coverage. 

4. What Is the Provider Network Like?

The quality of a health plan often depends on its network. Ensure the plans you’re considering include a wide range of doctors, specialists, and hospitals. Accessibility to reputable providers gives your team peace of mind and ensures they can receive the care they need without hassle. Ask your plan provider or benefits guide for a provider look-up, or coverage map and allow your team to review their current and prospective doctors within the new plan network. 

5. Are Wellness Programs Included?

Wellness programs are a great way to support your team’s overall health and potentially lower healthcare costs. Look for plans that include initiatives like fitness challenges, stress management workshops, and nutrition counseling. These programs promote healthy habits and can enhance employee engagement. 

6. How Is Prescription Medication Covered?

With nearly 65% of U.S. adults taking at least one prescription medication daily, comprehensive prescription coverage is a must. Investigate how the plan handles different types of medications, including generic and brand-name drugs. Clear details about copays and coverage levels will help employees feel confident in their benefits. Ask to see full lists of coverage tiers and access to a digital look-up, provide this to your team so they can research privately before making their decision on the benefits offering. 

7. Are Retirement and Savings Plans Available?

While health insurance is a priority, don’t overlook other benefits like retirement savings plans. Options such as 401(k)s or Roth IRAs contribute to your team’s financial security and long-term job satisfaction. Including these benefits in your offerings can set you apart as a top-tier employer.

8. How Is Coverage Administered?

Smooth administration is key to a successful benefits program. Ask about the enrollment process, whether an online portal is available, and how claims are managed. The easier it is for employees to navigate their benefits, the more likely they are to use them effectively. Don’t forget about ongoing billing, be sure you get clear answers on who is responsible for this reporting.  

9. Is Employee Support Available?

Health insurance can be complicated, and your team may have questions or concerns. A dedicated support system, such as a hotline or knowledgeable representatives, can help employees understand their coverage and resolve issues quickly.

10. What Are the Enrollment Periods?

Deadlines matter when it comes to health insurance enrollment. Make sure you’re aware of the enrollment periods and communicate them clearly to your team. Providing ample time and resources for decision-making ensures everyone has the opportunity to choose the plan that works best for them.

Final Thoughts: A Well-Cared-For Team Is a Productive Team

Finding affordable health benefits for your small business may seem daunting, but asking the right questions can simplify the process. By focusing on affordability, flexibility, and comprehensive coverage, you’ll create a benefits package that supports your team’s well-being and strengthens your business. For help finding the best small business health benefits plans, download our cheat sheet below.