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So you want to introduce health benefits to your team but you’re not sure where to start? Whether you’re running a small business or a large organization, a streamlined approach to introducing benefits can boost employee satisfaction and decrease turnover. The six steps below will provide you with a clear and actionable plan to successfully implement health benefits to your workforce.
Before diving in, lay out a clear overview of what to expect and why it matters. Upward trends in voluntary benefits enrollment show that employees are interested in more than just medical benefits, the challenge is 80% of people don’t open their benefits materials and the rest don’t understand what their coverage options include.
Why it matters: This transparency will foster trust and reduce confusion and frustration down the line. When your employees understand what’s available, they’re more likely to make informed decisions and opt in.
How it works with Meridio: Collaborate closely with your dedicated Account Manager to thoroughly understand the coverage options available and the process to enroll. This will ensure you are well prepared for the initial kick-off before a licensed guide takes over to work with each employee directly.
Onboarding isn’t just for new employees—it’s important for your existing employee’s benefits enrollment too. A successful onboarding process ensures that your team is equipped to make the best decisions for themselves and their families.
Why it matters: Effective onboarding sets the tone for the entire enrollment process. By clearly communicating expectations and providing the necessary resources, you empower your employees to take ownership of their benefits choices. Proper onboarding will set you up for a profitable and efficient enrollment.
How it works with Meridio: Continue working with your Account Manager (AM) to establish a timeline and set expectations. Your AM will guide you through the necessary steps, providing you with the tools and materials needed to propel the success of the program.
Say goodbye to complex paperwork and short deadlines. Employees crave simple and streamlined access to resources so they can find what they need anytime, on their own time. Remove the hassle and make it easier than ever for your employees to opt into benefits with one simplified resource.
Why it matters: A user-friendly tool reduces barriers to participation. When employees have easy access to benefits information and expert guidance, no one misses out on the opportunity to secure the coverage they need.
How it works with Meridio: Once you’ve registered your business, your AM will provide a link to your personalized Team Hub. This dedicated landing page is complete with various materials and communication tools needed to arm your team with everything they need in order to confidently enroll in health benefits.
Continuous connection with your employees is key to a successful benefits implementation process. Whether it’s via email, newsletter, or text message, employees need regular reminders on the benefit options available to them so that they can sign up at a time that is most convenient for them.
Why it matters: Different employees prefer different methods of communication at different times. By tailoring communication methods to your workforce, you increase the chances of reaching everyone. Meeting them where they are, leads to higher participation.
How it works with Meridio: We do it all for you. Our system is designed to keep the lines of communication open—whether that’s through email, text message, or video meetings. This includes regular follow ups with educational content to catch new hires and those who previously missed their appointments without any additional steps needed from you as the employer.
The heart of a successful benefits implementation is helping employees make informed decisions. According to PlanSource 2022 Benchmark Report, 50% of those who read their benefits materials still don’t understand the coverage. For example, they might know they need life insurance but not understand the distinctions between term and whole life policies.
Why it matters: Employees today seek greater involvement in learning about their coverage compared to the past decade, especially when navigating deductibles and copays. Given that 1 in 3 workers will face disability at some point in their careers, it is essential for them to thoroughly understand their coverage options. This step minimizes confusion and leads to higher satisfaction and reduced turnover.
How it works with Meridio: Each employee chooses a date and time to schedule their needs assessment with a licensed benefits guide. During this meeting, our guides will help walk them through the coverage options available and assist in selecting the benefits that best align with their needs.
Whether you have W2 employees, 1099 contractors, or part-time workers, your employees might not all be ready to enroll in benefits at the same time. It’s important to continuously provide ongoing support and resources to arm your team with the information they need to enroll as soon as they are ready.
Why it matters: Enrollment isn’t just a one-time event—it’s an ongoing process. Providing continuous support shows your commitment to your employees’ well-being and ensures that no one slips through the cracks.
How it works with Meridio: Our standardized enrollment process catches any new hires and re-services employees throughout the year. Your dedicated AM will regularly review your team’s enrollment status while our Customer Care team will be available to offer additional support to your team as needed.
By following these steps, you are arming your workforce with the tools and materials they need to understand the complex world of health benefits, helping to attract and retain top talent and enhance your overall business performance.
Working with Meridio can help take some of the guesswork and ongoing implementation and management tasks off of your plate, allowing you to focus on what matters most—the success of your business. Our everyday health solutions simplify the benefits process, from selection to onboarding to ongoing engagement, making it easy for your team to stay on top of their health benefits. Learn more about how Meridio’s benefit options can help your team work, play, and live better.
While it might sound like just another trendy term, it’s a serious issue that can impact your team’s well-being and productivity.
Burnout is a state of emotional, physical, and mental exhaustion caused by prolonged stress. It can sneak up on anyone, especially in unstable environments with toxic work culture. According to Forbes, 80% of Americans say they feel stressed at work. If you’ve noticed your employees losing their spark, they might be experiencing burnout. Recognizing burnout early is key to keeping your team on track. Here are some common signs:
Low Energy Levels
An increased drop in enthusiasm or detachment from work and colleagues. If a team member who is usually full of energy is suddenly dragging through the day, that could be a red flag.
Productivity Slumps
Missing deadlines, reduced quality of work, or lack of focus are all classic signs that a team member may be struggling with burnout.
Physical Symptoms
Headaches, stomach issues, or frequent illnesses can be more obvious signs of underlying stress. WellRight also notes that symptoms like panic attacks, chest pains, an increased heart rate and changes in appetite, leading to weight loss or gain can also be a common sign of employee burnout.
Social Withdrawal
When an employee starts withdrawing from social interactions or avoiding meetings and team activities, it’s time to check in.
Concerned about your team’s well-being? Learn how Meridio’s health insurance plans offer comprehensive mental health coverage.
A research conducted by Monster in April 2024 found that 78% of workers don’t think their employer is doing enough to address their mental wellness at work. The key to preventing burnout is balance, with an overall goal of creating an environment where your team can thrive. Here’s how:
Encourage Breaks: It’s not just about the lunch hour. Regular breaks throughout the day are necessary to maintain focus and energy.
Promote Flexibility: Offering flexible work hours or locations can help employees manage stress.
Recognize Achievements: Acknowledge and reward your team’s hard work. A little appreciation goes a long way in boosting morale.
Maintain Open Communication: Make sure your team knows they can talk about their workload and mental health without fear of repercussions.
Provide Mental Health Resources: Ensure your team knows about any mental health support your company provides, from counseling services to stress management workshops.
Leverage Health Insurance Coverage: Highlight the mental health services covered by your company’s health insurance plan. Comprehensive coverage that includes therapy, counseling, and other mental health resources can be a crucial support system for your employees.
Looking to support your team’s mental health? Explore our Guide to Preventing Employee Burnout
While Mental Health Month is a great reminder, mental health shouldn’t be a once-a-year conversation. Recognizing the signs of burnout and taking proactive steps can keep your team motivated and productive year-round.
At Meridio, we offer healthcare plans that prioritize mental health coverage. Our Value Medical plans include access to therapy and psychiatry anytime, anywhere through Recuro Health. Contact us today to find out how to get started with Meridio.
As a thriving business with a growing workforce, the complexities of health insurance and employee benefits shouldn't be your full-time headache. We understand that knowing the wellbeing of your workforce lies in your hands can feel daunting, but we're here to help.
The renewal period for these benefits is a crucial time to reassess, evaluate, and make decisions about your coverage offering that will not only impact your bottom line but also the long-term wellbeing of your team.
Here is a comprehensive checklist to guide you through the renewal process smoothly and effectively:
Before jumping into new plans or options, take a moment to assess your current benefits package:
Are your employees satisfied with their health coverage? Consider conducting anonymous surveys to gather feedback on what they value most about their existing plans.
Examine aspects such as the network of providers, out-of-pocket costs, and additional benefits like dental or vision coverage. Understanding your team's needs is essential for making informed decisions during your renewal.
Ask your broker or health benefits carrier to provide a claims history from the past year. Analyze the types of services your employees are utilizing most and assess the costs associated with those claims. This will help you identify trends and potential areas for improvement in finding affordable health coverage.
A thorough review of the services used by your team can empower your decisions and help you negotiate better terms with your insurance carriers. This also allows the opportunity to add supplemental coverages and wellness programs if needed, based on the claims history for your team.
Determine what you can realistically afford in terms of renewal costs. Account for premium increases, but set a clear budget and cap on your spend. If you elect for employee contribution, be sure you understand what that covers and how it affects your employees.
Consider how changes in premiums will affect your overall financial expenses. While providing valuable benefits is important, balancing costs with business sustainability ensures long-term success.
Once you have your budget, start comparing different plans and see how they stack up against what you're currently offering. Look beyond just the premium costs; evaluate the coverage, network access, co-pays, deductibles, and out-of-network options.
Partnering with a knowledgeable managed service provider like Meridio can save you time and ensure you explore all possibilities without the headache and complexity of navigating the market. They can help you find the best health benefits for your company.
Incorporating wellness programs can effectively enhance employee participation in your benefits program while reducing long-term healthcare costs. Consider options that promote physical and mental well-being, such as fitness reimbursements, stress management workshops, or telehealth services.
These initiatives not only attract new talent but help retain current employees by fostering a supportive work environment where employee wellness is a priority. Research shows that when considering a new position, prospective employees often choose affordable health benefits over better pay.
Health benefits are heavily regulated, with changes in the market occurring yearly. Ensuring that your plans comply with the latest Affordable Care Act (ACA) regulations will help you avoid hefty penalties. Another way to ensure your business is compliant is by partnering with a managed service provider such as Meridio. They simplify the benefits process and take care of everything from administration and set-up to enrollment and ongoing service.
Staying informed about changes in healthcare laws protects your business from potential penalties and legal issues. Consider consulting with a compliance expert to navigate complex areas if you don’t have a reliable broker or health partner.
Before the renewal process begins, effectively communicate with your employees about all expected plan changes and create a space for everyone to ask questions and review the new options. Hold an informal meeting and send out digital updates with enrollment reminders to ensure everyone is on the same page.
Giving your employees time to discuss health coverage options with their household and family allows everyone a fair chance to waive or elect benefit coverage. Provide materials that outline the new benefits, highlighting any modifications, costs, and important deadlines. This transparency fosters trust and helps your employees feel valued.
Health benefits should not be a once-a-year consideration. Make it a habit to periodically review your offerings throughout the year. Economic conditions, employee demographics, and market trends can shift, so staying adaptive is crucial. Speak with experts who can walk you through a cost comparison and answer questions to help guide your healthcare decisions. At Meridio, their experts help you understand your current costs versus average marketplace options to see where you could save or spend differently.
Regular check-ins with your existing health benefits carrier or broker can help you make more timely adjustments. Keep them on a first-name basis and rely on them to be your guide in the benefits space, being transparent with your business needs and expectations will go a long way.
After you've completed your health benefits renewal, solicit feedback from your employees about the new plans and the enrollment process. Understanding how these changes affect your team's daily lives and productivity is critical for future decisions.
Use this insight to improve the benefits package during the next renewal cycle. Keeping an open line of communication with your team as the year progresses will allow you to have a clear picture of the wellness culture within your organization.
Renewing employer-paid health benefits is a significant opportunity to enhance your team's welfare and safeguard your business's financial bottom line. By following this checklist and staying empathetic to your employees' needs, you can create a low-cost benefits package that not only meets compliance requirements but also builds a strong, loyal workforce.
Your team's well-being is an investment that pays dividends for your organization's success! Download our free 'Benefits Renewal Red Flags' checklist below to be sure you're on top of the best health insurance options for your team.
As a business owner, your team’s well-being directly impacts the success of your business. Providing quality health benefits is more than just an added perk; it’s an investment in your workforce’s happiness, health, and productivity. But with so many options on the table, shopping for health insurance can feel overwhelming.
In this guide we will walk you through 10 questions you should ask when shopping for health benefits to ensure the coverage is a good fit for your team. By addressing these key considerations, you can make informed decisions that benefit your workforce and your business in the long run.
1. What Health Insurance Plans Are Available?
Start by exploring the range of health plans on the market. Look for coverage options that include medical, dental, vision, and mental health services. Assess whether the plans align with your team’s unique needs. If you’re unsure, ask your employees for input—a quick survey can provide valuable insights into their priorities.
2. How Much Will It Cost?
Understanding costs is crucial. Analyze the premium contributions, deductibles, co-pays, and out-of-pocket expenses for each plan. Strive to find a balance between affordability for your business and value for your employees. Clear communication about cost-sharing arrangements will also help set expectations for your team. Don’t just read the benefits summary, get on the phone with your recommended health insurance expert. They will be able to guide you to coverage best fit for your team..
3. Are Flexible Plan Options Available?
Not all employees have the same needs. Some may require family coverage, while others prefer individual plans. Offering flexibility can significantly improve employee satisfaction and participation rates. Look for providers that allow you to customize options based on the diverse requirements of your workforce. Doing so can mean the difference between employees enrolling or waiving coverage.
4. What Is the Provider Network Like?
The quality of a health plan often depends on its network. Ensure the plans you’re considering include a wide range of doctors, specialists, and hospitals. Accessibility to reputable providers gives your team peace of mind and ensures they can receive the care they need without hassle. Ask your plan provider or benefits guide for a provider look-up, or coverage map and allow your team to review their current and prospective doctors within the new plan network.
5. Are Wellness Programs Included?
Wellness programs are a great way to support your team’s overall health and potentially lower healthcare costs. Look for plans that include initiatives like fitness challenges, stress management workshops, and nutrition counseling. These programs promote healthy habits and can enhance employee engagement.
6. How Is Prescription Medication Covered?
With nearly 65% of U.S. adults taking at least one prescription medication daily, comprehensive prescription coverage is a must. Investigate how the plan handles different types of medications, including generic and brand-name drugs. Clear details about copays and coverage levels will help employees feel confident in their benefits. Ask to see full lists of coverage tiers and access to a digital look-up, provide this to your team so they can research privately before making their decision on the benefits offering.
7. Are Retirement and Savings Plans Available?
While health insurance is a priority, don’t overlook other benefits like retirement savings plans. Options such as 401(k)s or Roth IRAs contribute to your team’s financial security and long-term job satisfaction. Including these benefits in your offerings can set you apart as a top-tier employer.
8. How Is Coverage Administered?
Smooth administration is key to a successful benefits program. Ask about the enrollment process, whether an online portal is available, and how claims are managed. The easier it is for employees to navigate their benefits, the more likely they are to use them effectively. Don’t forget about ongoing billing, be sure you get clear answers on who is responsible for this reporting.
9. Is Employee Support Available?
Health insurance can be complicated, and your team may have questions or concerns. A dedicated support system, such as a hotline or knowledgeable representatives, can help employees understand their coverage and resolve issues quickly.
10. What Are the Enrollment Periods?
Deadlines matter when it comes to health insurance enrollment. Make sure you’re aware of the enrollment periods and communicate them clearly to your team. Providing ample time and resources for decision-making ensures everyone has the opportunity to choose the plan that works best for them.
Finding affordable health benefits for your small business may seem daunting, but asking the right questions can simplify the process. By focusing on affordability, flexibility, and comprehensive coverage, you’ll create a benefits package that supports your team’s well-being and strengthens your business. For help finding the best small business health benefits plans, download our cheat sheet below.
